Privacy Policy

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Last Updated: September 2026

At 3dprint.is, operated by Mattteria ehf, we respect your privacy and are committed to protecting your personal data in accordance with the Icelandic Act on Data Protection and Processing of Personal Data (Persónuverndarlög No. 90/2018) and the General Data Protection Regulation (GDPR).

 

Information We Collect
 

We collect personal information necessary to process your 3D printing orders and provide customer support, including:

Contact Details: Name, email address, and phone number.

Shipping & Billing Address: For delivery and invoicing.

Custom Files: 3D design files uploaded for printing.

Payment Information: Transactions are processed securely through our payment provider Rapyd. We do not store or process your credit card numbers on our servers.

 

How We Use Your Information

 

We use your data to:

Process, manufacture, and fulfill your custom 3D printing orders.

Communicate with you regarding order statuses or technical inquiries.

Comply with legal, accounting, and tax obligations under Icelandic law.

 

Data Sharing & Storage

We do not sell or rent your personal data to third parties. To fulfill your orders, we may share your 3D design files and essential production specifications with vetted third-party manufacturing partners and print hubs. These manufacturing partners process the files strictly on our behalf and solely for the purpose of producing and manufacturing your order. Additionally, necessary transaction details are shared with our payment processor (Rapyd) and shipping carriers for delivery.

 

Your Rights
Under applicable data protection laws, you have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise these rights, please contact us at info@3dprint.is.